Japan Trade Support

Connecting UK and Japan through Import & Export

Supporting British SMEs as DBT's trusted service provider registered on the Export Support Directory.

Privacy Policy

 

Japan Trade Support are committed to safeguarding the privacy of our customers; in this policy we explain how we will handle your personal data. Japan Trade Support complies with the guidelines set out by the General Data Protection Regulations (GDPR).

 

How We Gather Data

The data we store about your company has been supplied to us by you.

 

What Data We Store

We are likely to store some or all of the following data about you:

Name(s) of Contacts

Billing Address

Phone Number(s)

Email Address

Your data is primarily held on our system. Access to this system is password protected and secure.

 

How We Use Your Data

By supplying your data to Japan Trade Support, you consent (on a legal basis) to some or all of it being used in the following ways:

Provide you with quotations, service reminders and Invoices.

Contact you regarding any enquiries you have made.

Advise you of any relevant changes to our services, products or company.

Contacting you to ensure the data we store about you is up-to-date, accurate and relevant.

Maintain records of your service history.

 

Our appointed legal representative should this be needed or to comply with a legal obligation.

Our professional advisers if necessary to obtain insurance, manage risk or seek advice.

Our financial transaction partners to process payments.

 

Japan Trade Support will only provide data about you to a third party where it is absolutely necessary to provide a service or product for you. We will never sell any of your data.

 

Your Rights

Under Data Protection Laws you have certain rights regarding the data we may store. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

 

Your principal rights under data protection law are:

the right to access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to object to processing;

the right to data portability;

the right to complain to a supervisory authority; and

the right to withdraw consent.

 

You may exercise any of your rights in relation to your personal data by providing written notice to us.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email.

 

How to contact us:

Please contact us if you have any questions about our privacy policy or information we hold about you.

 

Summary

The above is our summarized Privacy Policy in accordance with Data Protection Laws and the General Data Protection Regulations. For further details please read the relevant laws and guidelines from the regulatory authorities.

 

This Policy was last updated in May, 2018.